Privacy Policy
PRIVACY POLICY
At Ross Dominic Health Ltd, trading as The Comfort Eating Solution™, we take your privacy seriously. We are committed to protecting your personal information and ensuring it is handled securely and responsibly.
By using this website and our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
* Name
* Email address
* Telephone number
* Billing information
* Booking and programme participation information
* Any information you choose to provide through forms, emails, messages, or consultations
We may also collect certain technical information automatically when you visit our website, such as IP address, browser type, device information, and website usage data.
Use of Information Collected
We use the information you provide to:
* Deliver the products, services, and programme content you have requested
* Process payments and manage your account
* Communicate with you regarding your purchases, bookings, and programme participation
* Provide customer support
* Improve our website, products, and services
* Comply with legal and regulatory obligations
We only collect information that is reasonably necessary to provide our services and operate our business.
Cookies
Like many websites, we use cookies and similar technologies to improve your experience, understand how our website is used, and help us improve our services.
Cookies may be used to:
* Remember your preferences and settings
* Help website functionality operate correctly
* Analyse website traffic and usage patterns
* Support marketing and advertising activities
You can control or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.
Access to and Sharing of Information
Access to personal information is restricted to employees, contractors, and service providers who require it to perform their duties and provide services on our behalf.
We may share personal information with trusted third-party service providers where necessary to operate our business and deliver our services. These may include:
* Website hosting providers
* Payment processors
* Email and communication platforms
* Booking and scheduling systems
* Analytics and marketing providers
These providers are only given access to information necessary to perform their services and are required to protect your information in accordance with applicable privacy laws.
We do not sell your personal information to third parties.
Personal information may also be disclosed where required by law or where necessary to protect our legal rights.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfil our legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Subject to applicable law, you may have the right to:
* Access personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your personal information
* Object to certain processing activities
* Request a copy of your personal information
Requests relating to personal information can be sent to:
[email protected]
We will respond to such requests in accordance with applicable data protection laws.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Ross Dominic Health Ltd
Trading as The Comfort Eating Solution™
[email protected]